Septic & drain service · Bang Phli team
Septic Tank Pumping in Bangkok & Samut Prakan
Toilet won't flush, bad smell, or water backing up? Joy Service (จ่อย เซอร์วิส) sends a vacuum truck and crew to your house, condo or restaurant. We are based in Bang Phli, next to Bang Na and Suvarnabhumi Airport.
- Vacuum truck comes to you
- Houses, condos, restaurants
- Send photos on LINE first



Quick answer: Joy Service (จ่อย เซอร์วิส) is a septic tank pumping and drain unclogging service based in Bang Phli, Samut Prakan, Thailand. It serves Bangkok, Samut Prakan and Samut Sakhon with a vacuum truck: septic tank and treatment tank pumping, toilet and drain unclogging, and grease trap cleaning for houses, condos, dormitories, factories and restaurants. The team speaks Thai; send photos and a map pin on LINE or call 097-308-8165.
Services
What we do
Septic tank pumping
Pump out septic tanks, soak pits and pre-fabricated treatment tanks when they are full or smell.
Drain unclogging
Clear blocked toilets, floor drains, kitchen sinks and main pipes.
Grease trap cleaning
Pump out grease traps for restaurants, hotels, dormitories and homes.
Condos & buildings
Condos, dormitories, offices and factories. Tell your building office before we come.
Check the signs
Is my septic tank full?
| What you notice | Likely cause |
|---|---|
| Toilet flushes slowly or not at all | Septic tank or treatment tank is nearly full |
| Gurgling sound in the pipes | Air pushed back because the tank or main pipe is blocked |
| Bad smell even after cleaning | Gas from a full tank coming up the pipes |
| Water backs up into the floor drain | Full tank or blocked main pipe |
| Several drains are slow at the same time | The problem is at the tank or main pipe, not one drain |
Before the truck arrives: stop flushing and avoid using water in that bathroom. Do not pour caustic drain cleaner into a full tank.
How it works
How to book a septic truck
- Add us on LINEOr call 097-308-8165
- Send photos and a map pinThe toilet, the tank lid and where the truck can park
- The crew comes to youAt the time agreed with you or your building office
- Pump, clean up, testWe check the toilet flushes and leave the site clean
Areas
Where we work
Bangkok
Bangkok
Mainly east and south Bangkok: Bang Na, Prawet, Suan Luang, Phra Khanong, Lat Krabang, Bang Kapi, Khlong Toei, Watthana and south Thonburi.
Area page (Thai)Samut Prakan
Samut Prakan
All districts: Bang Phli, Mueang Samut Prakan, Bang Bo, Bang Sao Thong, Phra Pradaeng and Phra Samut Chedi.
Area page (Thai)Samut Sakhon
Samut Sakhon
Mahachai (Mueang Samut Sakhon), Krathum Baen and Ban Phaeo.
Area page (Thai)Good to know
Tips for condo and house renters
- In a condo, the septic or treatment tank usually belongs to the building. Ask the juristic office (building management) first; they often book the truck.
- In a rented house, tell your landlord. Most houses have a septic tank with a concrete or plastic lid in the yard or under the driveway.
- Do not flush wet wipes, sanitary pads or cooking oil. They are the most common cause of blocked toilets.
- A typical house tank needs pumping every 2–3 years.
FAQ
Frequently asked questions
How often should a septic tank be pumped?
For a typical house with 2–4 people, every 2–3 years. Condos, dormitories, restaurants and houses with many people need it more often. Pump right away if the toilet flushes slowly, smells, or water backs up.
How much does septic tank pumping cost?
It depends on the tank size, the amount of waste, the hose distance from the truck to the tank, and how hard the site is. Send photos and your location on LINE or call 097-308-8165 for a price.
Do you speak English?
Our team mainly speaks Thai. The easiest way is to send photos of the problem, a photo of the tank lid and your map pin on LINE. You can also ask your condo office or a Thai friend to call 097-308-8165 for you.
Can you pump septic tanks in condos?
Yes. Please tell your condo juristic office (building management) first, so they can arrange the time and parking for the truck.
What should I do before the truck arrives?
Stop flushing the toilet and avoid using water in that bathroom. Find the tank lid if you can, clear space for the truck, and send photos on LINE so the crew brings the right equipment.
Contact
Full septic tank or blocked drain?
Send photos and your location on LINE, or call. Our team speaks Thai; photos and a map pin are all we need to quote.